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Grace Jenkins

Applying my extensive In-Field Customer Success Management experience to UX Design

Empathy is my super power.

In-field work is gold.

Humanizing technology for people to be successful is what I do.

UX Design Work I'm Proud Of

Quotes by Fellow Colleagues and Clients

-Marcel Broekmatt, CPO, Assignar

“The constructive feedback and customer context that Grace shared with members of the product team during her time at Assignar as Customer Success representative was extremely valuable input for product planning and go-to-market activities.”

-Robbie Starks, Senior Project Manager, Former Customer

“Grace worked with our team for the better part of a year helping us adopt a new operations platform. She was curious, intuitive, and incredibly good at keeping our needs in mind when she shaped the tools we would use to bring us to the next level with technology. Grace demonstrated an amazing attentiveness to each user's workflow and how she could help them."

-Rob Golden, Enterprise Sales Leader, Assignar

“I worked closely with Grace on cross department initiatives aimed at retaining strategic customers, expanding existing install base, and identifying new markets.  Grace brings a wealth of real-world experience which helped to define the the roadmap of how to replicate positive customer engagements and bringing those elements into the new go-to-market strategy.”